> But reliable car mechanics don't get paid a lot. I honestly don't know: do they not? The reliable mechanics in my city seem to do tons of business and charge

> But reliable car mechanics don't get paid a lot. I honestly don't know: do they not? The reliable mechanics in my city seem to do tons of business and charge significantly higher prices than the competition. I can think of a lot of software that I have stopped paying for because they did not fix bugs or performance issues. I can think of far less software that I stopped paying for because although it was reliable, they did not add more features to it - but I am an individual, not a business, and likely am not representative of the average software-buying individual. In software and systems that I have built for myself, the impact of fixing a bothersome bug is usually far higher than adding a new capability, but I may just be more bothered by bugs than most. Reliability and smooth, predictable operation are very important to me.