I think google are handerling this extremly well. They had a product that was about to launch and pretty much good to go. Go some feedback that they thought,

I think google are handerling this extremly well. They had a product that was about to launch and pretty much good to go. Go some feedback that they thought, hmmm maybe we should look at this again and are doing it. Then ontop of that they are not only honouring all preorders with the product they were advertised, but also doing it for free with full refunds as well. That is how you do marketing and deal with feedback.