4 ms·

I think Microsoft has a general problem with getting rid of unwanted things within their eco-system. I keep complaining that their feedback.azure.com portal is

by klaas- 2y ago

I think Microsoft has a general problem with getting rid of unwanted things within their eco-system. I keep complaining that their feedback.azure.com portal is filled with spam/malware comments and links, but even internally their teams can't reach anyone to get it fixed. Example https://feedback.azure.com/d365community/idea/9d0b22d8-c025-ec11-b6e6-000d3a4f0f1c https://feedback.azure.com/d365community/idea/9d0b22d8-c025-...

kennysoona 2y ago
There used to be some sort of forum they had, I don't remember what it was, MSDN forums or Technet or something, but it used to dominate search results, and all the answers were from like, senior hobbyists who couldn't suggest much more than restarting or suggesting checking for updates. Maybe that was before every search result was Reddit or SO though.
- Galanwe 2y ago
  That's MSDN, and these "senior hobbyists" were given a badge by MS to look credible: "MVP" (most valuable professional). Cherry on top: you used to pay to have an MSDN membership and access this wonderful community. To be fair though, the early MSDN was really good, and in a distant past MVP was a real achievement (say early 2000s). Now it's a weird mix real issues and "my printer blinks red, how to fix?" I don't think anyone reads MSDN at Microsoft anymore, it's a deadland, but I guess they generate some metrics of user engagement and product feedback from there.
  - kennysoona 2y ago
    I wasn't even talking about people who paid for a cert, just people signing up to try and help. They are generally more annoying then helpful to people who can do anything more than install and uninstall programs. Without a doubt every search result I found on that forum from someone having a similar issue never resulted in a useful lead.
    - wil421 2y ago
      Amazon has an ask a question feature and it will email a lot of people who previously bought the product, not sure how it works. Anyway, I saw tons of responses from elderly people with nonsense answers like “I don’t know the answers please don’t email me”. People felt compelled to respond, now I see why Nigerian prince scams are so successful.
      - kennysoona 2y ago
        There was a story recently that Reese Witherspoon was in a jury, and the other members of the Jury genuinely thought she was a lawyer because of Legally Blonde. That kind of ridiculousness is way more common than you think. These people shouldn't be allowed to vote let alone try to assist in solving even remotely complex IT problems.
      - abanana 2y ago
        Also see Yahoo Answers, who got the gamification completely wrong (Stack Overflow later got it right). Users would answer "I don't know" to every question they saw, just to get a point for answering.
        kennysoona 2y ago
        > Users would answer "I don't know" to every question they saw, just to get a point for answering. lol, I remember that but I forgot all about that until I saw your comment. Man that late 90s early 2000s internet was something else.
    - Terretta 2y ago
      > Without a doubt every search result I found on that forum from someone having a similar issue never resulted in a useful lead. This was subsumed into answers.microsoft.com and it's turned into a few of those original "good with computers" retirees spending all day answering from within their own knowledge, now overwhelmed by countless individuals with names or flavors of English suggesting emerging economic zones "answering" everything with copy paste non-responsive responses. If the asker persists through enough (5 - 8?) turns until the copy paster grasps that they don't understand the problem, then it turns into (paraphrasing) "no clue, I'm not real but was just trying to help, try Microsoft support". This is so consistent, I wonder what is driving it. They seem to try to look official, but eventually say they are not actually Microsoft, and punt. What is this accomplishing? Why are they spending all this time? Is it some kind of training exercise or on-ramp to support jobs? Inquiring minds want to know!
rwmj 2y ago
As another data point: MSFT have some sort of open mail server/service called onmicrosoft.com which (in my experience anyway) is only being used to send out fraudulent paypal messages. Because it lets the spammer set the From to service@paypal.com and also contains valid DKIM etc, it sails past spam filtering. There are so many complaints about this on (real) paypal.com forums, but Microsoft are apparently unable to do anything about it.
- mcny 2y ago
  I use (redacted).on Microsoft.com tenant which is free of cost to me as a sandbox to learn about office 365 admin stuff. I don't work on it every day but it is nice to have this sandbox. I don't send spam or phishing emails. I don't send emails from this tenant at all to others, only to my own email addresses or to people I know for testing purposes.
  - rwmj 2y ago
    Presumably you don't send out emails appearing to come from service@paypal.com saying things like "Reminder: You've still got a money request", with an HTML body that looks exactly like Paypal but contains a fraudulent link and phone number, so you should be fine.
    - mcny 2y ago
      No, I didn't. I did get those emails a lot on my university dot edu email. I understand there are legacy/compatibility challenges with the telephone infrastructure but you'd think this problem is entirely solvable with emails. :/
      - brandonp0 2y ago
        It is easily solvable. But it has to be implemented on the receiving side. Ask your university to put something in place!
    - mirashii 2y ago
      Or, worse, I find that most of these are real links from real paypal. https://www.fortinet.com/blog/threat-research/phish-free-paypal-phishing https://www.fortinet.com/blog/threat-research/phish-free-pay...
deleted 2y ago
[deleted]
chrisandchris 2y ago
> 9 years ago > This is still coming. The work is being completed now and we will be able to expose it in a few months. I'm glad the official response has no date associated, so you won't know whether they published that yesterday of 8 years ago.
- leshenka 2y ago
  Looks bad either way
mplanchard 2y ago
These have got to be AI generated. The ones that mention details from the post are borderline comical: > Sounds like deleting a VM in Azure is as tedious as trying to manage resources in a complex role-playing game—one wrong step, and you’re stuck dealing with frustrating dependencies! If you’re tired of that kind of hassle, maybe it’s time to switch things up with Download SpinRP. Instead of deleting VMs in the right order, you can dive into an immersive world where strategy and excitement go hand in hand. Why deal with a “big fat pink error” when you could be making big moves in SpinRP instead?
- klaas- 2y ago
  yeah, that was my suspicion as well, seems that AI generated content is mixed with seo-spam or malware. I even tried to report feedback.azure.com as a deceptive site to the major browsers, but they don't share my concerns ;)
- jeffhuys 2y ago
  Can't be more obvious. <acknowlege and describe post you're replying to, use at least one "—"> <shill> <shill + acknowledge> How hard could it be to add "add a few grammatical and spelling mistakes. Use no emojis. Reply like someone on instagram" or something to the system prompt? I shouldn't give them ideas, but come on, that's low hanging fruit.
xvilka 2y ago
At the same time they suspended my GitHub account which I had for more than a decade, maintained multiple big open source projects, and contributed in hundreds. Didn't even bother to provide any reason or reply to any of my requests. Worst experience of any IT service I had. I would never recommend using GitHub to anyone, and started donations to Codeberg and Forgejo.
BLKNSLVR 2y ago
If only they had some kind of partnership with one of the big AI companies they might be able to leverage it to make their products, sorry, services better. "We only sell the shovels, we don't use them, we don't think we have any holes needing dug."
- williamdclt 2y ago
  I think I prefer spam to AI moderating the internet, to be honest (although I have little doubt that this feeling isn’t shared by big tech and almost all moderation is going to be done by AI)
evntdrvn 2y ago
but this comment is gold :D > Sounds like deleting a VM in Azure is as tedious as trying to manage resources in a complex role-playing game—one wrong step, and you’re stuck dealing with frustrating dependencies! If you’re tired of that kind of hassle, maybe it’s time to switch things up with Download SpinRP. Instead of deleting VMs in the right order, you can dive into an immersive world where strategy and excitement go hand in hand. Why deal with a “big fat pink error” when you could be making big moves in SpinRP instead?
ryandrake 2y ago
Look at the comments down below that post. All unmoderated trash and spam. There's nobody in the driver's seat at Microsoft, is there?

by klaas- 2y ago

kennysoona 2y ago

There used to be some sort of forum they had, I don't remember what it was, MSDN forums or Technet or something, but it used to dominate search results, and all the answers were from like, senior hobbyists who couldn't suggest much more than restarting or suggesting checking for updates. Maybe that was before every search result was Reddit or SO though.

Galanwe 2y ago
That's MSDN, and these "senior hobbyists" were given a badge by MS to look credible: "MVP" (most valuable professional). Cherry on top: you used to pay to have an MSDN membership and access this wonderful community. To be fair though, the early MSDN was really good, and in a distant past MVP was a real achievement (say early 2000s). Now it's a weird mix real issues and "my printer blinks red, how to fix?" I don't think anyone reads MSDN at Microsoft anymore, it's a deadland, but I guess they generate some metrics of user engagement and product feedback from there.
- kennysoona 2y ago
  I wasn't even talking about people who paid for a cert, just people signing up to try and help. They are generally more annoying then helpful to people who can do anything more than install and uninstall programs. Without a doubt every search result I found on that forum from someone having a similar issue never resulted in a useful lead.
  - wil421 2y ago
    Amazon has an ask a question feature and it will email a lot of people who previously bought the product, not sure how it works. Anyway, I saw tons of responses from elderly people with nonsense answers like “I don’t know the answers please don’t email me”. People felt compelled to respond, now I see why Nigerian prince scams are so successful.
    - kennysoona 2y ago
      There was a story recently that Reese Witherspoon was in a jury, and the other members of the Jury genuinely thought she was a lawyer because of Legally Blonde. That kind of ridiculousness is way more common than you think. These people shouldn't be allowed to vote let alone try to assist in solving even remotely complex IT problems.
    - abanana 2y ago
      Also see Yahoo Answers, who got the gamification completely wrong (Stack Overflow later got it right). Users would answer "I don't know" to every question they saw, just to get a point for answering.
      - kennysoona 2y ago
        > Users would answer "I don't know" to every question they saw, just to get a point for answering. lol, I remember that but I forgot all about that until I saw your comment. Man that late 90s early 2000s internet was something else.
  - Terretta 2y ago
    > Without a doubt every search result I found on that forum from someone having a similar issue never resulted in a useful lead. This was subsumed into answers.microsoft.com and it's turned into a few of those original "good with computers" retirees spending all day answering from within their own knowledge, now overwhelmed by countless individuals with names or flavors of English suggesting emerging economic zones "answering" everything with copy paste non-responsive responses. If the asker persists through enough (5 - 8?) turns until the copy paster grasps that they don't understand the problem, then it turns into (paraphrasing) "no clue, I'm not real but was just trying to help, try Microsoft support". This is so consistent, I wonder what is driving it. They seem to try to look official, but eventually say they are not actually Microsoft, and punt. What is this accomplishing? Why are they spending all this time? Is it some kind of training exercise or on-ramp to support jobs? Inquiring minds want to know!

rwmj 2y ago

As another data point: MSFT have some sort of open mail server/service called onmicrosoft.com which (in my experience anyway) is only being used to send out fraudulent paypal messages. Because it lets the spammer set the From to service@paypal.com and also contains valid DKIM etc, it sails past spam filtering. There are so many complaints about this on (real) paypal.com forums, but Microsoft are apparently unable to do anything about it.

mcny 2y ago
I use (redacted).on Microsoft.com tenant which is free of cost to me as a sandbox to learn about office 365 admin stuff. I don't work on it every day but it is nice to have this sandbox. I don't send spam or phishing emails. I don't send emails from this tenant at all to others, only to my own email addresses or to people I know for testing purposes.
- rwmj 2y ago
  Presumably you don't send out emails appearing to come from service@paypal.com saying things like "Reminder: You've still got a money request", with an HTML body that looks exactly like Paypal but contains a fraudulent link and phone number, so you should be fine.
  - mcny 2y ago
    No, I didn't. I did get those emails a lot on my university dot edu email. I understand there are legacy/compatibility challenges with the telephone infrastructure but you'd think this problem is entirely solvable with emails. :/
    - brandonp0 2y ago
      It is easily solvable. But it has to be implemented on the receiving side. Ask your university to put something in place!
  - mirashii 2y ago
    Or, worse, I find that most of these are real links from real paypal. https://www.fortinet.com/blog/threat-research/phish-free-paypal-phishing https://www.fortinet.com/blog/threat-research/phish-free-pay...

deleted 2y ago

[deleted]

chrisandchris 2y ago

> 9 years ago > This is still coming. The work is being completed now and we will be able to expose it in a few months. I'm glad the official response has no date associated, so you won't know whether they published that yesterday of 8 years ago.

leshenka 2y ago
Looks bad either way

mplanchard 2y ago

These have got to be AI generated. The ones that mention details from the post are borderline comical: > Sounds like deleting a VM in Azure is as tedious as trying to manage resources in a complex role-playing game—one wrong step, and you’re stuck dealing with frustrating dependencies! If you’re tired of that kind of hassle, maybe it’s time to switch things up with Download SpinRP. Instead of deleting VMs in the right order, you can dive into an immersive world where strategy and excitement go hand in hand. Why deal with a “big fat pink error” when you could be making big moves in SpinRP instead?

klaas- 2y ago
yeah, that was my suspicion as well, seems that AI generated content is mixed with seo-spam or malware. I even tried to report feedback.azure.com as a deceptive site to the major browsers, but they don't share my concerns ;)
jeffhuys 2y ago
Can't be more obvious. <acknowlege and describe post you're replying to, use at least one "—"> <shill> <shill + acknowledge> How hard could it be to add "add a few grammatical and spelling mistakes. Use no emojis. Reply like someone on instagram" or something to the system prompt? I shouldn't give them ideas, but come on, that's low hanging fruit.

xvilka 2y ago

At the same time they suspended my GitHub account which I had for more than a decade, maintained multiple big open source projects, and contributed in hundreds. Didn't even bother to provide any reason or reply to any of my requests. Worst experience of any IT service I had. I would never recommend using GitHub to anyone, and started donations to Codeberg and Forgejo.

BLKNSLVR 2y ago

If only they had some kind of partnership with one of the big AI companies they might be able to leverage it to make their products, sorry, services better. "We only sell the shovels, we don't use them, we don't think we have any holes needing dug."

williamdclt 2y ago
I think I prefer spam to AI moderating the internet, to be honest (although I have little doubt that this feeling isn’t shared by big tech and almost all moderation is going to be done by AI)

evntdrvn 2y ago

but this comment is gold :D > Sounds like deleting a VM in Azure is as tedious as trying to manage resources in a complex role-playing game—one wrong step, and you’re stuck dealing with frustrating dependencies! If you’re tired of that kind of hassle, maybe it’s time to switch things up with Download SpinRP. Instead of deleting VMs in the right order, you can dive into an immersive world where strategy and excitement go hand in hand. Why deal with a “big fat pink error” when you could be making big moves in SpinRP instead?

ryandrake 2y ago

Look at the comments down below that post. All unmoderated trash and spam. There's nobody in the driver's seat at Microsoft, is there?