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Slack is primarily a business tool, and for a business tool $10/user/month is extremely reasonable for the value (perceived or real) it brings. The company has

by OskarS 2y ago

Slack is primarily a business tool, and for a business tool $10/user/month is extremely reasonable for the value (perceived or real) it brings. The company has to make money, and you do that by charging for your products and services, and that price is not exorbitant.

SR2Z 2y ago
The really egregious thing is that when businesses pay for Slack, it remains unindexed and they just change the retention to 1yr. Nothing is as frustrating as looking for an old conversation referenced in a doc and being smugly told by some corporate dick that Slack isn't for documentation and if it were important info, clearly someone should have saved it. Never mind who, it should just magically happen. The gap between "messages last for 30 days" and "Slack keeps a searchable record of all your business decisions in a useful way, forever" is huge. I can pretty easily see the value of the latter but it seems to freak executives out for some reason...
- alabastervlog 2y ago
  They don’t want records around that expose crimes when discovery happens, and they want that so much that they shave a percent or two off the company’s productivity to get it.
- Denvercoder9 2y ago
  > The really egregious thing is that when businesses pay for Slack, it remains unindexed and they just change the retention to 1yr. That doesn't track with my experience as a user at all. Almost every day I do a search that returns results older than a year.
- kevin_thibedeau 2y ago
  If it's important enough to mention in a document then the person creating the document should preserve a copy of what is clearly ephemeral information. It's just as daft was referencing emails in a document.
  - SR2Z 2y ago
    Yes, but what people should do rarely matches what they actually do and deleting old messages just makes it impossible to recover that info. I find that this take is much more common among managers and executives who are used to being spoon-fed documentation than among the engineers who actually have to write and hunt for it.

by OskarS 2y ago

SR2Z 2y ago

The really egregious thing is that when businesses pay for Slack, it remains unindexed and they just change the retention to 1yr. Nothing is as frustrating as looking for an old conversation referenced in a doc and being smugly told by some corporate dick that Slack isn't for documentation and if it were important info, clearly someone should have saved it. Never mind who, it should just magically happen. The gap between "messages last for 30 days" and "Slack keeps a searchable record of all your business decisions in a useful way, forever" is huge. I can pretty easily see the value of the latter but it seems to freak executives out for some reason...

alabastervlog 2y ago
They don’t want records around that expose crimes when discovery happens, and they want that so much that they shave a percent or two off the company’s productivity to get it.
Denvercoder9 2y ago
> The really egregious thing is that when businesses pay for Slack, it remains unindexed and they just change the retention to 1yr. That doesn't track with my experience as a user at all. Almost every day I do a search that returns results older than a year.
kevin_thibedeau 2y ago
If it's important enough to mention in a document then the person creating the document should preserve a copy of what is clearly ephemeral information. It's just as daft was referencing emails in a document.
- SR2Z 2y ago
  Yes, but what people should do rarely matches what they actually do and deleting old messages just makes it impossible to recover that info. I find that this take is much more common among managers and executives who are used to being spoon-fed documentation than among the engineers who actually have to write and hunt for it.