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We all know open-source customer support tools are still the wild west, and Libredesk might just be the sheriff in town. Libredesk's single binary app approach
by curtisszmania 2y ago
We all know open-source customer support tools are still the wild west, and Libredesk might just be the sheriff in town.
Libredesk's single binary app approach is refreshing - simplicity can be beautiful when done right.
As someone who's been around the block a few times, I'm intrigued by the potential for self-hosted support desks to disrupt traditional SaaS models.
In fact, I remember when our own company was small and struggled with customer support. We ended up building something similar to Libredesk, but it took us months of trial and error - not exactly scalable.
So kudos to you, abhinavxd, for creating a tool that could potentially make all our lives easier (or harder, depending on how we choose to use it).
- fifticon 2y agothis curtismania comment should be flagged as spam, but I can't do so from the interface. I don't know what he is eating, but it is not carbon-based. Possibly he has been eating marketing-copy, directly.