Anyone using RT still here? My idea tracking system is one that exists in email, but doesnt send a billion obnoxious "your ticket has been created" emails and

Anyone using RT still here? My idea tracking system is one that exists in email, but doesnt send a billion obnoxious "your ticket has been created" emails and butcher the contents. So far I've got it kind of working with RT as a no reply listener. We watch all comms but it doesnt reply to anything.