> Most people, also, will care more about "can I actually get on the bus for my 20 minute journey" than "if I get on, will I have a comfy seat", which tends to

> Most people, also, will care more about "can I actually get on the bus for my 20 minute journey" than "if I get on, will I have a comfy seat", which tends to indicate a mostly-standing design with seating available for elderly and disabled people. For me, knowing that the bus/tram is probably going to be packed and I won't be able to find a seat is a very good reason to try and find a different route/mode of transport, especially if I'm carrying something. I know that some people don't mind, but I really do, even though I'm young and reasonably fit. I'd rather sit down for 35 minutes than stand up for 20.