At a previous company that focused on small-business finance, we had an error page that said something like "We couldn't process your request, but we're working

At a previous company that focused on small-business finance, we had an error page that said something like "We couldn't process your request, but we're working on it! In the meantime, here's a video of a puppy." with a link to a Youtube video of a puppy. PEOPLE HATED THE PUPPY. "I can't process SALES, i'm losing MONEY and you want to give me a VIDEO of a PUPPY?" We removed the puppy.