Generally speaking, I'm with you. However, there is one use case that's exceptional: when you're with a large group where every sub-party will be ordering & pa

Generally speaking, I'm with you. However, there is one use case that's exceptional: when you're with a large group where every sub-party will be ordering & paying separately. It can be a godsend to have phone ordering when 25-50 people descend on a restaurant all at once (my typical use case being kids sports teams + family members). It's absolutely not ideal for experiential dining where you're going for ambience as much as the cuisine, but it definitely expedites the ordering process and the ability to keep a tab open is a huge benefit.