I find it somewhat odd to claim a business email address as "personal" contact information. If he puts it out on business cards with company logo on it, or if

I find it somewhat odd to claim a business email address as "personal" contact information. If he puts it out on business cards with company logo on it, or if it's anywhere on the web, it certainly isn't "personal" and it is obviously meant as a means for contacting him about business related things. I just find this to be a cheap way of shifting the focus away from the public backlash about their crappy programming decisions. And Twitter has gone along with it. Sigh.