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As others have pointed out, no SaaS provider will guarantee 100% uptime. You are blaming a very poor design on your part on a 3rd party service. Ironically one
by lucisferre 14y ago
As others have pointed out, no SaaS provider will guarantee 100% uptime. You are blaming a very poor design on your part on a 3rd party service. Ironically one should be far more concerned about using your startup for anything than using MixPanel.
- latchkey 14y agoThere is no sane reason why Mixpanel can't give 100% uptime for a single .js file. https://api.mixpanel.com/site_media/js/api/mixpanel.2.js https://api.mixpanel.com/site_media/js/api/mixpanel.2.js is down right now and that is the biggest part of the issue.
- le_isms 14y agoThere are plenty of sane reasons, DDOS included (which seems like what happened here), since our digital world is built on physical systems that have limitations and suffer from external influences that can't be contained.
- latchkey 14y agoThis is exactly why services like CloudFlare exist. You can get pretty much the same behavior using CloudFront too. You may get a bit of downtime, but nothing like the hour+ that is going on now. You can even chain them together... CloudFlare in front of your CloudFront. CloudFlare screws up, just turn it off, now everything goes to CloudFront.