I constantly see in a couple of locale-specific subreddits that say "Does <agency_name> do this? how long will it take?". And funny enough, most of the respons

I constantly see in a couple of locale-specific subreddits that say "Does <agency_name> do this? how long will it take?". And funny enough, most of the responses are "Did you call <agency_name>?". Usually it's the DOL which around here is quick to get a hold of via phone.