2 ms·
One drawback to consumer-rights laws is that we as consumers end up with less access to cool stuff. Some companies have chosen to stop selling into the B2C mar
by CamperBob2 2y ago
One drawback to consumer-rights laws is that we as consumers end up with less access to cool stuff. Some companies have chosen to stop selling into the B2C market altogether, to avoid incurring expenses and liabilities associated with conforming to right-to-repair and other pro-consumer legislation. Rohde & Schwarz and Keysight come to mind.
That is bullshit, of course -- just an excuse for companies to dodge basic business responsibilities, and a blatant failure on their part to acknowledge why consumers felt this legislation was needed in the first place. But it is certainly true that there are short-term drawbacks.
- freedomben 2y agoInteresting! I think you're probably onto something there. Agree it's more of an excuse than a reason, but still there will be low margin products that have to go that direction due to the math. I tend to think B2C is who needs the most protection from the gov since C are relatively powerless, whereas B2B tends to be more balanced, but the more I think about it the more I think that perhaps we're overlooking an important area. Nevertheless I think for now we need to focus on B2C and worry about B2B later. Can't spread ourselves too thin.
- alnwlsn 2y agoTo be fair, Rohde & Schwarz and Keysight aren't names I'd normally associate with consumer devices. On the other hand, neither are Mcdonands' ice cream machines.