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There can’t and shouldn’t be a clean separation between deciders and doers. The whole point of incident response is you don’t know exactly what needs to be don
by dasil003 2y ago
There can’t and shouldn’t be a clean separation between deciders and doers. The whole point of incident response is you don’t know exactly what needs to be done, so you do need a mix of people to help figure it out. And the people proposing actions should be the most expert people (typically doers). It happens in a war room because we are prioritizing speed of communication and coordination. If individuals aren’t given space to focus, or no one is taking the role of incident commander, those are indeed problems but the solution is not to classify people as doers or deciders and separate them.