2 ms·
IMO it comes from inertia. People at the top are not digital-native. And they're definitely not AI-native. So you're retrofitting a solution onto a legacy org.
by djtango 2y ago
IMO it comes from inertia. People at the top are not digital-native. And they're definitely not AI-native.
So you're retrofitting a solution onto a legacy org. No one will have the will to go far enough fast enough. And if they didn't have the resources to engineer all these software migrations who will help them lead all these AI migrations?
Are they going to go hands off the wheels? Who is going to debug the inevitable fires in the black box that has now replaced all the humans?
- ghaff 2y agoAnd many of the users/consumers are not digital-native either. My dad is not going to go to a website to make appointments or otherwise interact with the healthcare system.