3 ms·
HP imposes 15-minute mandatory hold time for phone support, quickly backtracks
- gnabgib 2y agoRelated HP ditches 15-minute wait time policy due to 'feedback' (97 points, 2 days ago, 106 comments) https://news.ycombinator.com/item?id=43126416 https://news.ycombinator.com/item?id=43126416 HP deliberately adds 15 minutes waiting time for telephone support calls (53 points, 3 days ago, 26 comments) https://news.ycombinator.com/item?id=43116224 https://news.ycombinator.com/item?id=43116224