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So interestingly, I think root cause analysis can be a group effort, but I think it has to be done on a remote call where everyone is in front of a big monitor
by sunshowers 2y ago
So interestingly, I think root cause analysis can be a group effort, but I think it has to be done on a remote call where everyone is in front of a big monitor or two, and people can take breaks and such. I've been part of teams that have done root cause analysis over a call (sometimes many calls), and it's been quite effective.