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I feel like some things that consistently gets in the way of the clean separation between (crudely speaking) deciders and doers, and keeping the doers out of th

I feel like some things that consistently gets in the way of the clean separation between (crudely speaking) deciders and doers, and keeping the doers out of the war room (so they can work effectively) are: Poor, or fear of poor communication. The "do-ers" become compelled to be in the war room to try to mitigate communication failures. Unclear decision making processes and ownership. People with high technical expertise (who would be top tier do-ers who maybe should be kept out the war room) are kept around because their immediate feedback in the war room can significantly shift the decision making process and decisions made. I should be more specific - I believe there's often a desire (and makes instinctive sense) to fall back to decision by consensus. Once everyone understands that this is how these things work, then obviously you want to pack the smartest, most competent people in the room, either because you're playing political games, and you want more "votes", or because truly you believe that you need the best people in the room to guide consensus. These are structural and cultural (non-cynical) issues that drive both doers and decision makers to -want- to keep smart, competent doers in the room, even though separation -should- lead to better outcomes.

dasil003 2y ago
There can’t and shouldn’t be a clean separation between deciders and doers. The whole point of incident response is you don’t know exactly what needs to be done, so you do need a mix of people to help figure it out. And the people proposing actions should be the most expert people (typically doers). It happens in a war room because we are prioritizing speed of communication and coordination. If individuals aren’t given space to focus, or no one is taking the role of incident commander, those are indeed problems but the solution is not to classify people as doers or deciders and separate them.

dasil003 2y ago

There can’t and shouldn’t be a clean separation between deciders and doers. The whole point of incident response is you don’t know exactly what needs to be done, so you do need a mix of people to help figure it out. And the people proposing actions should be the most expert people (typically doers). It happens in a war room because we are prioritizing speed of communication and coordination. If individuals aren’t given space to focus, or no one is taking the role of incident commander, those are indeed problems but the solution is not to classify people as doers or deciders and separate them.