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> We can opine all we want about how things should work, but the ground truth is a good native app has higher user satisfaction, more engagement, whatever metri
by akdor1154 2y ago
> We can opine all we want about how things should work, but the ground truth is a good native app has higher user satisfaction, more engagement, whatever metric you want other than development cost/non-customer concerns.
No way / at most, HIGHLY context dependant. Facebook/Insta/social media slug of the year? Yes, probably app is desired.
My bank? Maybe, at a strech, if it's good.
My local doctor? The real estate agent im trying to rent a house from? Amazon/AliExpress/Shopee? A movie theatre? My council street parking system? My university? Fuck no i dont want your shitty apps on my device.
- johnnyanmac 2y agoMy bank has been fine as an app. My main nitpick is that it makes it very hard to fully detach from the app store since none of the banks publish elsewhere (I can easily ditch social media on the go or use a website, in comparison). I went to college early enough in the smartphone era that they didn't have an app as a freshman but did by senior year... I don't miss it.
- brookst 2y agoYeah banks want the closed ecosystem. Last thing they want is a plethora of app stores where fraudster clones of their apps appear, or jailbroken phones where grandma does everything right but a bootkit steals her money.