I’ve worked on a few native apps for large companies where there was already a decent web app but we were losing to competitors’ native apps. User feedback was

I’ve worked on a few native apps for large companies where there was already a decent web app but we were losing to competitors’ native apps. User feedback was loud and clear: many users see web apps as cost savings efforts that are inferior products and only exist so a lazy / cheap company doesn’t have to invest in native. Remember that permissions and notifications can also be a problem in web apps; that’s one thing the “make web apps as good as native” crowd has gotten us.