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A few months ago, I had to use street parking in Long Beach, California. They no longer had individual meters along this particular street, but rather one parki
by xxr 2y ago
A few months ago, I had to use street parking in Long Beach, California. They no longer had individual meters along this particular street, but rather one parking sticker machine. The parking sticker machine was broken, so I had to download the advertised parking payment app which was not one of the parking apps I already had on my phone. Finally, I had to pay an additional “convenience” fee on top to use this app that I wouldn’t have needed to pay using physical payment infrastructure.
So everyone wins here, except us: the app company gets to make a killing on compulsory payment processing, and City of Long Beach gets to continue to pull in parking revenue without worrying about whether their payment machines still work—a broken machine is not an excuse because you can still pay with the app because everyone has a smartphone with an up-to-date OS and functioning cell service with appropriate bandwidth, right? I’m sure I could have complained to the city and gotten my +/-dollar back, but I didn’t have time just to do so for the principle of the thing.
- kelnos 2y agoUgh, that's gross. And I bet if you hadn't paid, gotten a ticket, and then defended yourself by saying the machine was broken, they would have still fined you because the app was available. It should be illegal to have that sort of setup... if the lowest-common-denominator form of payment is broken, then it should be free.