It's kind of annoying the article burns up all the space talking about various discounts and benefits you get from Apps. Aka far less of a problem as they're op

It's kind of annoying the article burns up all the space talking about various discounts and benefits you get from Apps. Aka far less of a problem as they're optional quid pro quo and doesn't talk about the creeping enshittification of those functionalities. Im fine with a council making an option to do important things through an app. But I'm not fine with it being compulsory and I'm even less fine with it being some non functioning trash made in a software sweatshop that doesn't provide a contact number when it goes wrong and noones ever on the hook if it's dysfunctional. It rarely if ever actually improves functionality or makes important things self service. It more often reduces what I can actually do but with a flashier interface for "computer says no".