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Xfinity sent me a new cable modem this week. Came with zero instructions for set up, just a QR code. Scanned the QR code and it took me to install an app. I be
by donatj 2y ago
Xfinity sent me a new cable modem this week.
Came with zero instructions for set up, just a QR code. Scanned the QR code and it took me to install an app. I begrudgingly installed it.
The app had me hit next a few times before scanning a different QR code on the bottom of the modem. That was the entire process.
I guess you just have to pay for installation if you don't have a smart phone? It offered for $150+ when I agreed to the new modem.
- mistrial9 2y agothere will be more of this.. This has to be regulated IMHO
- ryandrake 2y agoDo your best to make these decisions cost them, even if it's only a few pennies. Call their customer support up and tie up one of their representatives as long as possible. Who knows, if enough people do that, and they log the reason, then maybe, just maybe these SuperUltraMegaCorps have a chance of changing their mind.
- jmholla 2y agoYou also have to pay them monthly to not use their equipment. It definitely isn't a racket.