>But the real failure is in the company's treatment of its customers, who will only get a refund if they “are still within the 90-day return window from their o

>But the real failure is in the company's treatment of its customers, who will only get a refund if they “are still within the 90-day return window from their original shipment date,” Humane’s FAQ page says. “All device shipments prior to November 15th, 2024, are not eligible for refunds. All refunds must be submitted by February 27th, 2025.” Brutal, and they're selling off assets so they're bringing in some money for some reason, but not to cover their customers.