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I can't speak for the auto industry but I used to work in durable medical equipment and anything that involved fixing devices that are already in the field is a
by reverendsteveii 2y ago
I can't speak for the auto industry but I used to work in durable medical equipment and anything that involved fixing devices that are already in the field is a recall for legal purposes. Adding new functionality wasn't a recall, but if we claimed a device did a thing and then realized that we have to change the hardware or software in order to actually make the device do the thing, then that was a recall (technically a CAPA, "corrective or preventive action").