At a certain size, companies have to start publishing certain things to stay in compliance. I would welcome in the UK/EU for this to include average call wait t

At a certain size, companies have to start publishing certain things to stay in compliance. I would welcome in the UK/EU for this to include average call wait time for support so I could let it influence my buying decision. Companies can only play games with this because there’s so little transparency and competition in the market can’t work its magic.