4 ms·
Top London restaurants adopt minimum spend to deter bots and influencers
- iamdamian 2y agoIt's not completely clear to me why the solution to restaurant reservation squatting is imposing a minimum dinner order while people are there. My (hot) take is that these restaurants want to squeeze their customers more and are using a common customer complaint ("restaurant reservations are hard to get") to get buy-in for the change. I wouldn't go to a restaurant with anti-consumer practices like this.
- ccnjfkggkkcj 2y agoI think you missed the part where have to pay the minmum spend value up front when they book the reservation, and use that as a credit when they arrive for the reservation for dinner.
- Oras 2y agopublic link from MSN https://www.msn.com/en-gb/money/topstories/top-london-restaurants-adopt-minimum-spend-to-deter-bots-and-influencers/ar-AA1zufXo https://www.msn.com/en-gb/money/topstories/top-london-restau...
- megadata 2y agoGood! Last minute cancellations are total killers for restaurants.
- matt-p 2y agoThis is a great idea. I'm a little supprised booking platforms aren't doing enough to handle this. It feels like it could be solvable if the platform got told about no-shows you could at the very least blacklist that email address (or require payment upfront for them) or set a bit that previous customers don't pay a deposit. Of course this is also a classic application for ML, if you track enough metadata and know about no-shows then I imagine you get to squash 99% of this problem, and if the restaurant gives you the ability to require a deposit then just shove any users with a bad score down that path rather than reject entirely.