This is all coming from the annual user survey, which saw a statistically significant drop in both participation and completion rate. Without knowing more abou

This is all coming from the annual user survey, which saw a statistically significant drop in both participation and completion rate. Without knowing more about that, it is hard to know whether we can make valid comparisons year over year. Most of the YoY results are disappointing; is the truth better than that? Worse? It’s just really hard to know.