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Everyone at Amazon (The only company I have seen using it) hated using Chime, and it wasn't at all on the level of competitors. So I think it was just an unsucc

Everyone at Amazon (The only company I have seen using it) hated using Chime, and it wasn't at all on the level of competitors. So I think it was just an unsuccessful product.

malfist 2y ago
Slack huddles use chime under the hood.
- viraptor 2y ago
  I could not find a reliable source for this. Got a link?
  - radioblahaj 2y ago
    https://aws.amazon.com/blogs/business-productivity/customers-like-slack-choose-the-amazon-chime-sdk-for-real-time-communications/ https://aws.amazon.com/blogs/business-productivity/customers...
  - malfist 2y ago
    Right on slack's webpage. https://slack.com/blog/news/slack-aws-drive-development-agility https://slack.com/blog/news/slack-aws-drive-development-agil... Unofficially, this agreement happened at the same time Amazon started using slack internally
- vel0city 2y ago
  According to current press releases, the Chime SDK isn't going away just the Chime service sold directly to customers. > Note: This does not impact the availability of the Amazon Chime SDK service. https://aws.amazon.com/blogs/messaging-and-targeting/update-on-support-for-amazon-chime/ https://aws.amazon.com/blogs/messaging-and-targeting/update-...
darkwater 2y ago
So, what are AWS TAMs going to use to have meetings with customers? Chime was really awful.
- mh- 2y ago
  First thing I thought of as well. Every time I go to join an AWS call, in my head I'm thinking "oh, right. ugh." Hopefully they just adopt Zoom and not something even more obscure.
  - mdaniel 2y ago
    Allegedly, along with Microsoft 365 (my condolences to them) https://www.businessinsider.com/amazon-zoom-main-meeting-app-microsoft-365-2025-2 https://www.businessinsider.com/amazon-zoom-main-meeting-app...
imurray 2y ago
Every product has its hate, but everyone is rarely true. Personally (no longer at Amazon) I was impressed by Chime. It was simple, but rock solid, handling large calls well. Teams is still worse for me (>9 people display is bad, even in MS Edge, when on Linux). Zoom has a finicky interface. Early in the pandemic I had to use many different systems as an academic, when lots of different contacts pivoted online in different ways. Chime was the least of my problems; it just worked when many other systems struggled. I liked the Chime meeting/calendar integration at Amazon that could ring everyone at the start of the meeting, meaning that most meetings started promptly.
- scarface_74 2y ago
  I was also at Amazon (AWS ProServe) we also hated Chime. AWS internally moved to Slack and only used Chime to schedule customer calls.
  - dowager_dan99 2y ago
    that's pretty funny. I had no idea Amazon had their own product in this space until my company did an engagement with ProServe.
accelbred 2y ago
On the other hand, at Amazon, people I know like Chime. Sad its going away.
- 93po 2y ago
  i had to use it when amazon was a client of my employer and it was hot garbage in my opinion

Everyone at Amazon (The only company I have seen using it) hated using Chime, and it wasn't at all on the level of competitors. So I think it was just an unsuccessful product.

malfist 2y ago

Slack huddles use chime under the hood.

viraptor 2y ago
I could not find a reliable source for this. Got a link?
- radioblahaj 2y ago
  https://aws.amazon.com/blogs/business-productivity/customers-like-slack-choose-the-amazon-chime-sdk-for-real-time-communications/ https://aws.amazon.com/blogs/business-productivity/customers...
- malfist 2y ago
  Right on slack's webpage. https://slack.com/blog/news/slack-aws-drive-development-agility https://slack.com/blog/news/slack-aws-drive-development-agil... Unofficially, this agreement happened at the same time Amazon started using slack internally
vel0city 2y ago
According to current press releases, the Chime SDK isn't going away just the Chime service sold directly to customers. > Note: This does not impact the availability of the Amazon Chime SDK service. https://aws.amazon.com/blogs/messaging-and-targeting/update-on-support-for-amazon-chime/ https://aws.amazon.com/blogs/messaging-and-targeting/update-...

darkwater 2y ago

So, what are AWS TAMs going to use to have meetings with customers? Chime was really awful.

mh- 2y ago
First thing I thought of as well. Every time I go to join an AWS call, in my head I'm thinking "oh, right. ugh." Hopefully they just adopt Zoom and not something even more obscure.
- mdaniel 2y ago
  Allegedly, along with Microsoft 365 (my condolences to them) https://www.businessinsider.com/amazon-zoom-main-meeting-app-microsoft-365-2025-2 https://www.businessinsider.com/amazon-zoom-main-meeting-app...

imurray 2y ago

Every product has its hate, but everyone is rarely true. Personally (no longer at Amazon) I was impressed by Chime. It was simple, but rock solid, handling large calls well. Teams is still worse for me (>9 people display is bad, even in MS Edge, when on Linux). Zoom has a finicky interface. Early in the pandemic I had to use many different systems as an academic, when lots of different contacts pivoted online in different ways. Chime was the least of my problems; it just worked when many other systems struggled. I liked the Chime meeting/calendar integration at Amazon that could ring everyone at the start of the meeting, meaning that most meetings started promptly.

scarface_74 2y ago
I was also at Amazon (AWS ProServe) we also hated Chime. AWS internally moved to Slack and only used Chime to schedule customer calls.
- dowager_dan99 2y ago
  that's pretty funny. I had no idea Amazon had their own product in this space until my company did an engagement with ProServe.

accelbred 2y ago

On the other hand, at Amazon, people I know like Chime. Sad its going away.

93po 2y ago
i had to use it when amazon was a client of my employer and it was hot garbage in my opinion