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I don't think it's fair to expect a customer service representative to understand the issue here. Maybe it might be better to go through Tesco's corporate arm?
by njs12345 14y ago
I don't think it's fair to expect a customer service representative to understand the issue here. Maybe it might be better to go through Tesco's corporate arm? I just tried submitting something through the feedback form on the front page of Tesco.com, perhaps this has a better chance of reaching somebody in a position to actually do something about it.
- troyhunt 14y agoI totally agree, which of course is why they shouldn't be commenting on it! But regardless of the Customer Care's Twitter account, their messaging is consistent with the misunderstandings demonstrated throughout the website.
- lucaspiller 14y agoTesco have a technology blog that might be worth going through: http://techfortesco.blogspot.com/ http://techfortesco.blogspot.com/