I paid for a VPS for like 5 years ahead. They cancelled the whole offer (line of VPSs) completely and simply sent me an email it will be deleted in a few months

I paid for a VPS for like 5 years ahead. They cancelled the whole offer (line of VPSs) completely and simply sent me an email it will be deleted in a few months. No migration, no refund, no alternative. This thread reminds me that it's around.. a year (?) and I was able to get back 1/3 of what I overpaid. I still think they are a decent player with reasonable prices, but the cost of dealing with their insane portals and random issues like above is just too much for individual.