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"Marketing is pretty simple when you get down to the facts." You're right. Taking a somewhat more literal approach to your statement, I tend to boil my marketi
by delinka 14y ago
"Marketing is pretty simple when you get down to the facts."
You're right. Taking a somewhat more literal approach to your statement, I tend to boil my marketing down to facts and only facts. I have a hard time with what I'd call hyperbole. Apple's people say "magical" an awful lot. And from a user's perspective, it may seem that way and such marketing might be a good thing. I have a hard time seeing such things from the POV of a customer and then creating marketing copy to explain the product to them.
Don't get me totally wrong on the customer POV thing: I like my software to be "magical" as much as the next guy and I tend to do UI and UX work to make things feel like that. But I know what's happening behind the scenes. I can use your Fancy New UI Widget once and know how you did it. I cannot bring myself to write copy about how magical that is.
I'm an engineer, not a marketeer. Can I do the work? Sure. But it takes time away from engineering. I should work with marketing people, not try to be one.
- orangethirty 14y agoYou make some very powerful points. As engineers we know how the magic works, so the effect is lost on us. Customers that see computers as black boxes are amazed when their facebook feed is re-freshed automatically, and think "magic". You and me know its AJAX. 404 - Magic not found. And thats the greatest hurdle to get over. How can I disconnect myself from the product enough to see it through the eyes of a customer. Do I find it mind blowing? Is it useful? Does the UI make it seem luxurious? You last paragraph is very important. Should an engineer learn marketing? Depends. Does the engineer want to start a business? Then, yes. If not, then the engineer should focus on developing his engineering skills.