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This attitude of theirs is why I'm never going to recommend or use AWS. When we first decided to evaluate if AWS would be a better fit for us over GCP, they nev
by written-beyond 2y ago
This attitude of theirs is why I'm never going to recommend or use AWS. When we first decided to evaluate if AWS would be a better fit for us over GCP, they never let our company get past their account verification.
We're a small US based company, just a few people. They required verification documents, business registration all a real headache. After all of that we couldn't use a single thing to run, not even cloud shell. It's as if the account was disabled in some very obscure way. We spent 2 weeks arguing with support to please reinstate access to our account, and after 4 false "it should work now" responses they told us to start paying for premium support.
PAY PREMIUM TECHNICAL SUPPORT FOR A SERVICE THAT WE NEVER GOT ACCESS TO OR USE.
- xyzzy123 2y agoThats weird, you can open an account with just a credit card and update tax id / business details later. Was it because you were doing "AWS activate" or something? If that experience is much worse than their regular signup process that's both funny and sad :/ With AWS support what I do is enable "developer support" (~$30/month) when I need to ask them a bunch of stuff, then I cancel it for the other 11 months of the year when I don't need their help. It's a bit cheap and I'm sure my account rep would have words if I was a "real business" but in practice it works for me.
- written-beyond 2y agoNope, bog standard company credit card and account. It's not like that was my first time working with AWS, it was my first time with my company though. It was weird for everyone.