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I like and agree with something you've touched on here. I think the downvotes are perhaps because you're not putting an end cap onto this idea here. And I think
by malcolmgreaves 2y ago
I like and agree with something you've touched on here. I think the downvotes are perhaps because you're not putting an end cap onto this idea here. And I think that end cap is: the feedback a company gets when it dogfoods its own product is *not* guaranteed to be similar to the feedback it gets from customers.
The implicit assumption with dogfooding is that more feedback is better, even if that feedback is artificially constructed.
I think the idea here is that foisting one's product onto one's own workers is likely to incur a bunch of additional biases and preferences in feedback. Paying customers presumably use the product because they need it. Dogfooding workers use the product because they are told to do so.