100% agree This was painful, because like software development, he didn't bother to read the manual at all first before estimating how long it would take :) I

100% agree This was painful, because like software development, he didn't bother to read the manual at all first before estimating how long it would take :) It's like saying "i'm going to use the following pieces of software in my app:x,y,z. All previous times someone else has built all scaffolding for me, so i've never had to start from scratch. Here i'm going to start from scratch, but i'm not going to read any of the getting started guides or look for examples before estimating how long it will take me to make this scaffolding or app. I'm also not going to ask anyone who might have greater knowledge than me. Instead, i'm going to assume it took them zero time and zero knowledge to build the scaffolding i used to use and proceed apace." I would be totally and completely shocked if the washer did not have complete instructions on connections. I just looked, and every bosch manual i can find includes directions on how to do the hookups. If he spent 1 minute looking at which hookup he had, it would have been obvious that: A. there was a cap on the hookup B. the hoses could not reach etc The only one that is probably not as documented is the pvc inside cap - but these exist on everything and are required by code. Any good DIY book will tell you about them. They've also got the reason wrong there. Or at least one of them. It's also done so they can test the system for leaks effectively. You can't really test for leaks if you have a holes that go to nowhere :)