What struck me about the reporters was their insistence on measurability. The reporter framed the idea as a East/West coast philosophical difference, but I bel

What struck me about the reporters was their insistence on measurability. The reporter framed the idea as a East/West coast philosophical difference, but I believe it goes deeper than that. W. Edwards Deming (who brought modern management to Japanese factories after WWII) listed running a company on only visible figures as one of his "Seven Deadly Diseases," and he repeatedly mentioned that the most important factors in running a business are unknown, unknowable, and unmeasurable.