Is this just caller id? The system supports it but many end users choose not to pay to access it, or don't know how to configure it. Remember it generally is to

Is this just caller id? The system supports it but many end users choose not to pay to access it, or don't know how to configure it. Remember it generally is totally unverified. I ended up being on a bunch of conference calls during COVID, and from what I recall, there was a roughly (it varied significantly between calls) even split between: * caller ID shows the correct name (but maybe misspelled, though misspellings were more common when the host tried to add/correct information from one of the other types) * caller ID shows the name of a spouse/parent/sibling (one notable example: husband and wife both joined the call separately, both with the husband's name, but one including the middle initial) * caller ID shows the name of somebody vaguely involved with the actual person for some reason * caller ID just shows something generic, like a brand or "wireless caller" * caller ID fails so just a number Maybe 1% of users used the app and so didn't have an associated phone number, just a username/email. At some point I was surprised to discover that video calls were in fact supported.