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I find it highly unlikely that someone politely asked for help having an issue resolved and it gave the receptionist PTSD and required armed security. I expect
by TheFreim 2y ago
I find it highly unlikely that someone politely asked for help having an issue resolved and it gave the receptionist PTSD and required armed security. I expect you're instead speaking about a situation where someone showed up and acted in a violent/threatening manner, which the post you are replying to did not endorse, which should not be used to justify keeping upstanding people from trying to get support.
- ggm 2y agoNo part of Mountain View is set up to handle the queue of customers of Google seeking restitution. Other major corporates have this problem too. You don't fix the problem with your gas account overcharging by going to the Exxon head office. Google is a bit of a shit company when it comes to customer service, but suggesting you can front into their space to get it addressed is really not ok. The problem is the lack of a real service you really can approach. Not, that they wind up needing rent-a-cop in the lobby. If people casually recommend simply visiting the campus of Apple, Meta, Google to get customer disputes settled, then its a low bar prediction it's going to get bad.
- imp0cat 2y agoActually, you can usually get a lot of help if you show up in person at a major company site and politely ask. Nobody really wants to call the security/police on a random guy, especially if he is not a complete weirdo.
- sp0ck 2y agoSaying "bit of a shit" about company who practically destroyed 20 years of someone data,by blocking account against all facts customer and police provided it not "a bit". This is pure evil. https://www.businessinsider.com/google-reported-dad-police-photos-sick-sons-penis-child-abuse-2022-8?IR=T https://www.businessinsider.com/google-reported-dad-police-p...