My experience at rental car companies has in the last couple of years degraded to say the least. Customer service has been pretty hostile similar to the descrip

My experience at rental car companies has in the last couple of years degraded to say the least. Customer service has been pretty hostile similar to the descriptions of turo in this article. I think part of it is consolidation of the companies. Hertz now seems to be hertz plus dollar plus some other company. Hertz used to be cool (and more expensive, now it’s one of the cheapest). It feels like it felt as the taxi companies were being killed by uber and later Lyft. Some external factor is causing them to fail and they’re floundering and clawing for every penny they can get. I never heard of turo but may check it out for my next trip to the USA. But I think the real killer of the rental car companies is rideshare. It’s now usually cheaper for me to do two rides a day on rideshare than to rent a car for a week.