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I don't have a lot of sympathy for her. 1. She could have read up on what was changing with ML. 2. She could/should have a backup of her data, especially before
by greedo 14y ago
I don't have a lot of sympathy for her. 1. She could have read up on what was changing with ML. 2. She could/should have a backup of her data, especially before an OS upgrade. 3. Her data wasn't rendered "unusable" or "lost" it was left where the old RSS client kept it. 4. Her real beef seems to be that she lost the RSS functionality and wasn't told about it.
For all of the commentators saying that Apple should have exported her data to the desktop in a neat file/folder with an alert, get real. This is such an edge case that it doesn't warrant the effort from Apple nor from HN.
- timc3 14y agoExactly.
- brudgers 14y agoI think you're onto something. "OS differently." But do you mean Linux or Windows?
- jarek 14y agoI don't know why this was downvoted. This is a very accurate representation of Apple philosophy in a nutshell.
- smsm42 14y agoMaybe not everybody likes this philosophy...
- hythloday 14y agoNo, I'm pretty sure "move fast and break things" is Facebook.
- jarek 14y agoAnd Apple is a shining example of backwards compatibility and concern for the 20%. Prioritizing tasks, focusing their efforts, and consciously deciding not to support some users or pursue some customers is why many people on HN hold Apple in high esteem, and now someone's downvoted for explaining this?
- icebraining 14y agoHow is using a functionality that comes with the OS, and then upgrading the OS an "edge case"?
- greedo 14y agoImagine that Apple decided in the next OSX release to discontinue Safari. Would Apple need to include a utility for users to export their bookmarks/cookies etc before upgrading? She's a developer, a self-proclaimed "Apple fan girl" but she didn't read up the release notes for ML. The world changes, features come and go. Expecting them to stay static or to provide you with with air bags in case of impact is unrealistic.
- kristiandupont 14y agoI actually don't think that would be unreasonable at all! Somebody might have important stuff in there, even if most people don't use it. I didn't know that this feature was removed. I don't know where the release notes that you refer to are to be found, but this page http://www.apple.com/osx/whats-new/features.html http://www.apple.com/osx/whats-new/features.html doesn't mention it and neither did the two articles I read before upgrading. I wasn't using it so it doesn't matter to me but the more general point that I should check whether features that I rely on still exist doesn't make much sense. Of course, features are removed from time to time as they should be, but I do think that if that means removing data that I have created, I should have a warning or a way to export my data.
- greedo 14y agoAnd Apple doesn't aim to please everyone. Note the discontinuation of optical drives, of floppy drives, of hypercard etc. Most of the reviews I've read (particularly John Siracusa's) point out that the RSS functionality is gone. Now maybe we've gotten to a point where people are treating OSX upgrades in a cavalier fashion, but I think that's a mistake. I always wait a few days if not a week or so to let the early adopters experience the pain.
- smsm42 14y ago