I worked for a company that sold high-end imaging equipment. They had distribution networks, authorized to carry their brand. But there were also “gray market

I worked for a company that sold high-end imaging equipment. They had distribution networks, authorized to carry their brand. But there were also “gray market” distributors, that would do things like resell foreign market gear, or devices that were separated from sales promotion bundles. These were our brand, but the company would not support them. No hardware fixes (unless paid), no firmware upgrades, and no marketing support. Often, the savings were minimal. It was expensive gear; even at a discount.