I only worry about organizing the things that cannot be forgotten, like customer communication and feature requests. For customer communication I use Intercom,

I only worry about organizing the things that cannot be forgotten, like customer communication and feature requests. For customer communication I use Intercom, and for features I use Linear. I also use Linear to plan out the product roadmap and organize my thoughts on why I am building certain features. Everything else is a bit chaotic because there is so much to do. In the morning I take care of any customer communication that happened overnight, and always prioritize taking care of the customers first throughout the day. That way nothing is forgotten and if you answer customers quickly you can usually resolve matters quickly instead of them dragging on for multiple days. For features, I prioritize anything that is blocking my sales pipeline, then features that were requested by customers, and after both of those are taken care of I focus on the larger long-term projects. If there is any time left over, that is where the marketing takes place. This usually only happens once or twice a year for a day. Not saying it's right, but it is the reality. I always have big plans for marketing, but just need to get that new large system pushed first to really tie the messaging together.