Unfortunately there a number of people who fail to take a moment and understand the “why” behind a problem or process. I’ve enjoyed being on teams and organiza

Unfortunately there a number of people who fail to take a moment and understand the “why” behind a problem or process. I’ve enjoyed being on teams and organizations that have tried to focus on the “why” instead of jumping to conclusions because meaningful changes ended up getting implemented and future changes are a lot easier as a result of process change. The author’s jump to conclusions just wastes everyone’s time and money.