It's not just kids. I find this works with pets as well: be predictable in delivering their necessities -- food, exercise, play, affection -- and they behave be

It's not just kids. I find this works with pets as well: be predictable in delivering their necessities -- food, exercise, play, affection -- and they behave better. Make them beg and they behave worse. Also, businesses thrive on trust. If a business can predict and prepare for conditions, if it can depend on loans, grants, services, the economy, it can invest and thrive. There's a lesson for our current moment in there.