Keep in mind that this is enshittification and that tech enshittifiers are doing the same thing. At one time UnitedHealth was competitive in quality of coverage

Keep in mind that this is enshittification and that tech enshittifiers are doing the same thing. At one time UnitedHealth was competitive in quality of coverage, while still along with most or all of their competitors being awful by any absolute standard. Now they’re capturing extra money at the expense of their reputation, and aren’t trying to bring their reputation back but merely to slow its decline. If it causes their market share to shrink there are bankruptcies and tax write offs to pursue and their investors can invest in other firms and the deadly grift continues.