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I had five Seagates fail in my Synology NAS in less than a year. Somebody suggested it was a "bad" firmware on that model, but I switched to WD and haven't had

I had five Seagates fail in my Synology NAS in less than a year. Somebody suggested it was a "bad" firmware on that model, but I switched to WD and haven't had a single failure since.

BonoboIO 2y ago
Exos Series? I never had problems with Seagate Exos or WD Red or even the WD shucked White Reds. It’s interesting how different the experiences are, some swear by a specific brand.
buckle8017 2y ago
Unfortunately using all the same type of drive in any kinda of system is a recipe for disaster. Incompatibilities between the drive firmware and the device they're in can cause problems. Subtle harmonic issues with how the drives are mounted, which might be fine for some drives and disastrous for others. I've always found the best strategy with mechanical hard drives is to have various brands and models in the same device on RAID.
- zie 2y ago
  This. I don't care about brand or model or anything. I care about interface/speed requirements and then $/size. Drives are interchangeable for a reason. :)
ganoushoreilly 2y ago
Did you purchase them all at the same time from the same store? I've had a batch of SSDs fail from the same vendor / mfg timeframe. I started ordering a couple here and there form different vendors where possible. So far i've been lucky to get drives that aren't from the same batches. I tend to buy Exos from seagate and WD gold though so there's a bit of a premium tacked on.
- sys32768 2y ago
  No, that's the weird thing. Even the RMA models were failing. But sure enough, it wasn't just some incompatibility with the NAS because I tested them on PCs to confirm they were failing, and they were.
  - Bayaz 2y ago
    I had a similar experience. I ordered four EXOS drives three years ago and one of them came DOA. They had to send me three more drives before I got a working one. I’m amazed they’re all still happily humming away in a Synology.
emmelaich 2y ago
What models? There's a big difference between the cheapest and the more pro models. That said, my four 2Tb Barracudas still going fine after many years (10+). One failed, replaced with a green. Big mistake, that failed quickly and I went back to standard Barracudas. They don't get used intensely though.
- sys32768 2y ago
  8TB Ironwolf NAS ST8000VN004
  - esskay 2y ago
    I've had terrible luck with those drives, out of 12, 10 failed within a couple of years. Not a same batch issue as they were purchased over the period of about 6-8 months and not even from the same place. Yet I've got Toshibas that run hot and are loud as heck that seem to keep going forever.
KPGv2 2y ago
This will probably jinx me, but I've had so many drives, many purchased on the cheap from Fry's Black Friday sales when I was a poor university student, and the two drives I've ever had fail since I started buying over twenty years ago were 1. catastrophic flood in my apartment when drive was on the ground 2. a drive in an external enclosure on the ground that I kicked by mistake while it was spinning I'm glad I've never had y'all's problems.

I had five Seagates fail in my Synology NAS in less than a year. Somebody suggested it was a "bad" firmware on that model, but I switched to WD and haven't had a single failure since.

BonoboIO 2y ago

Exos Series? I never had problems with Seagate Exos or WD Red or even the WD shucked White Reds. It’s interesting how different the experiences are, some swear by a specific brand.

buckle8017 2y ago

Unfortunately using all the same type of drive in any kinda of system is a recipe for disaster. Incompatibilities between the drive firmware and the device they're in can cause problems. Subtle harmonic issues with how the drives are mounted, which might be fine for some drives and disastrous for others. I've always found the best strategy with mechanical hard drives is to have various brands and models in the same device on RAID.

zie 2y ago
This. I don't care about brand or model or anything. I care about interface/speed requirements and then $/size. Drives are interchangeable for a reason. :)

ganoushoreilly 2y ago

Did you purchase them all at the same time from the same store? I've had a batch of SSDs fail from the same vendor / mfg timeframe. I started ordering a couple here and there form different vendors where possible. So far i've been lucky to get drives that aren't from the same batches. I tend to buy Exos from seagate and WD gold though so there's a bit of a premium tacked on.

sys32768 2y ago
No, that's the weird thing. Even the RMA models were failing. But sure enough, it wasn't just some incompatibility with the NAS because I tested them on PCs to confirm they were failing, and they were.
- Bayaz 2y ago
  I had a similar experience. I ordered four EXOS drives three years ago and one of them came DOA. They had to send me three more drives before I got a working one. I’m amazed they’re all still happily humming away in a Synology.

emmelaich 2y ago

What models? There's a big difference between the cheapest and the more pro models. That said, my four 2Tb Barracudas still going fine after many years (10+). One failed, replaced with a green. Big mistake, that failed quickly and I went back to standard Barracudas. They don't get used intensely though.

sys32768 2y ago
8TB Ironwolf NAS ST8000VN004
- esskay 2y ago
  I've had terrible luck with those drives, out of 12, 10 failed within a couple of years. Not a same batch issue as they were purchased over the period of about 6-8 months and not even from the same place. Yet I've got Toshibas that run hot and are loud as heck that seem to keep going forever.

KPGv2 2y ago

This will probably jinx me, but I've had so many drives, many purchased on the cheap from Fry's Black Friday sales when I was a poor university student, and the two drives I've ever had fail since I started buying over twenty years ago were 1. catastrophic flood in my apartment when drive was on the ground 2. a drive in an external enclosure on the ground that I kicked by mistake while it was spinning I'm glad I've never had y'all's problems.