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I enjoyed this article but the assertion that Work Simplification was the direct cause of high levels of trust in government in the decades after WWII strains c
by whakim 2y ago
I enjoyed this article but the assertion that Work Simplification was the direct cause of high levels of trust in government in the decades after WWII strains credulity. I would have expected some mention of the twin crises of the Depression and World War II; the low levels of economic inequality in the postwar years; the oppression of large swathes of society (who presumably weren't surveyed); or the increase in political polarization since the 1970s - factors which intuitively appear more relevant. The article would be much improved if it attempted to explain why Work Simplification made such a big difference.
- c6400sc 2y agoTraining from the bottom up ("equipped front-line supervisors with analytical tools rather than targeting top leadership") helps make change in the right place at the right time. For changes to come from the top down means that problems have to reach the top first; then the "solutions" have to percolate slowly back down to implementation.