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I wonder how we will train Customer Support to tackle issues faced by LLMs. LLMs can already do basic Customer Support. But stuff like understanding bugs and de
by sbmthakur 2y ago
I wonder how we will train Customer Support to tackle issues faced by LLMs. LLMs can already do basic Customer Support. But stuff like understanding bugs and deciding if they should escalate things to engineers feels like a hard thing for an LLM.