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What happens if a customer made a hasty negative review but the vendor reached out and genuinely resolved/fixed the issue?
by gruez 2y ago
What happens if a customer made a hasty negative review but the vendor reached out and genuinely resolved/fixed the issue?
- aaronax 2y agoYou know, 1 star reviews are ok. It's like people want to do anything to keep from a single undeserved 1 star review from happening. What if the same logic was applied to 5 star reviews?
- gruez 2y ago>What if the same logic was applied to 5 star reviews? I see plenty of 5 star reviews being edited to 2-3 star reviews afterwards though?
- aspenmayer 2y agoIt would be nice to see the entire interaction, from verified purchase on Amazon, to first review, and any subsequent changes or updates to the review, and whether or not a return or replacement of the product in the original verified purchase has occurred on a timeline per review.