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> Software is a little like this as well. The observable quality issues are sort of the tip of the iceberg. Most of the places I've worked cannot even resolve
by ryandrake 2y ago
> Software is a little like this as well. The observable quality issues are sort of the tip of the iceberg.
Most of the places I've worked cannot even resolve all of their observable quality issues, let alone the hidden ones. Hell, at most places I've worked, either it's a P0 emergency, a P1 must-do, or the defect will basically never be fixed, despite how visible it is or easy it is to diagnose and correct. The bug list always grows far faster than things get resolved, until it gets to a certain size and someone decides to "declare bankruptcy" and mass-close everything older than N days. Then, the cycle continues.
- codr7 2y agoYep, the only approach I've ever seen to quality from the top is hot air.
- fujinghg 2y agoSimilar situation. The P0 interest tends to immediately cease when there is sticky tape mitigation in place as well. There is no resolution. It just dangles waiting to bite again.
- rexpop 2y ago> Most of the places I've worked cannot even resolve all of their observable quality issues, let alone the hidden ones. Just remember... > Nobody gives a hoot about profit. — W. Edwards Deming
- hinkley 2y agoIt’s demoralizing how the number of times an event has to happen for action to occur is quadratic to the severity (1 being highest). Troubling things have to happen three or four times and super annoying has to happen dozens before anyone acts, let alone gets a mandate to do so.